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        We gladly accept returns in the form of store credit or exchanges within 14 days of purchase date. Contact info@opticalunderground.com or 415.982.5106 for assistance.
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        We offer flat rate shipping via USPS to anyone in the United States. Estimated arrival is 5 business days from the date of purchase. Track your order here or contact info@opticalunderground.com for assistance.
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        We do not accept insurance, but check with your health care provider regarding HAS AND FLEX account qualification. In many cases, our prices are so good that purchasing from us is less than your deductible plus add-ons mandated by insurance carriers.
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        All of the optical (non-sunglass) frames that we sell can be fitted with prescription lenses. However, there may be some limitations where strong prescriptions or progressive lenses may not be recommended. Please contact info@opticalunderground.com or 415.982.5106 for questions regarding frame to prescription recommendations.
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        If within one year of purchase your frames become defective due to a manufacturing issue, we will:
        1. Replace the frame if available
        2. Repair the frame to your satisfaction or
        3. Offer you store credit valued at your original item's purchase price towards another frame and make new lenses if necessary.
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        Please contact info@opticalunderground.com or 415.982.5106 for questions regarding frame to prescription recommendations.